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Shipping & Returns

Delivery Times & Costs

Method                Cost
DHL 5 day             £4.99
DHL 2-3 day          £6.99
DHL Next Day        £8.99
DPD Saturday        £17.00
Pallet Delivery*      From £40.00
Click & Collect        FREE

Please note that we don't deliver on Saturdays (unless specifically selected) and Sundays, and any deliveries for next day and 48 hour have to be placed before 2.00pm. Any orders placed on a ‘Next Day’ delivery on Saturdays, Sundays or Bank Holidays will be despatched the next working day. 

Deliveries to Highlands, Island or other restricted areas may be more and may not have express delivery options available.

Click & Collect

You can select to Click & Collect your order for free from our Easingwold warehouse. Unit 2 Shires Bridge Business Park, York Road, Easingwold, YO61 3EQ. 
Your order will be ready to collect the same day if ordered before 2pm.
You can collect your order Monday to Friday, between 8.30am and 4.30pm.
If you specifically require a collection for a Saturday or Sunday, please call 01904 698813 to arrange this before ordering. 

Pallet deliveries

Tarpaulins weighing over 30kg will need to be delivered on a pallet. This takes 3-5 working days and starts from £40 depending on your postcode area. If you require a Next Day pallet delivery, please call us on 01904 698813 before ordering. If your tarpaulin weighs over 30kg, the only shipping option presented to you at the check-out will be a pallet delivery. 

Can I have my order delivered to a different address?

Yes. When you place your order you can add a different delivery address. If the billing address is different to your delivery address the invoice will always be sent to your billing address. Please remember your billing address is the address at which your payment card is registered. 

Opening Hours

Day            Hours
Mon-Fri     8.30am - 4.30pm 

Viewing Orders 

To view the status of any order you have placed, please Log-In to your Account, then select "My Orders" from the Account Page Menu.

You can now view details and check on the status of an order by clicking the "View" link located next to any particular order line. 

Order Status Explanation - 



Your order has been accepted and will start processing shortly


Your order is processing through our system

Picking in Progress             

Your order is being picked and packed in our warehouse

Pending Payment 

Your order is awaiting successful payment

Pending Paypal                     

Your order is awaiting payment from Paypal

Payment Review                   

Your order is on hold due to a payment issue, please contact Customer Services

On Hold

Your order is on hold due to a payment issue, please contact Customer Services for further details


Your order is on its way


Your order has been cancelled. Please speak to Customer Services if you have not requested this

Back Ordered

Your order is out of stock or a pre-order item and will be processed when stock is available